Services tailoredto your business needs
Our aim is to innovate and develop new value-adding functionalities to enhance the customer experience. Our aim is to satisfy you and make it easier for you to do your job more efficiently, while remaining focused on the essentials.
Discover all the services in our Blic box range
We develop value-added services
to enhance your customer experience.
Hotline
Available Monday to Friday from 8am to 6pm to support internal and external users
Support
We'll check your specific needs and constraints to set up your Blic, and we'll work with your suppliers and carriers to ensure the best possible experience!
Reusable bins
We offer a delivery service using reusable bins, and work with your major suppliers to reduce the carbon impact of deliveries.
Returns
Do you need to return equipment? Blic contacts your supplier and configures your Blic to set up the Returns service you need.
Maintenance
We monitor the condition of your BLIC box remotely, and our team of technicians can intervene physically if necessary.
Operational supervision
Our customer service team checks the occupancy rate of the crates and reminds the addressees, freeing you from the operational follow-up of your Blic.
MyBlic portal
Our Customer Service department offers training to help you get to grips with the MyBlic administration portal.
Made-to-measure
We listen to your requirements and develop specific functionalities (API links, for example).
Software update
Software updates for your Blic are automatic, carried out outside periods of use and require no action on your part.
Receiving deliveries
- At the entrance to the site to receive your orders autonomously at any time
- In front of the main store to extend reception hours
- Install your BLIC close to the Reception or Guard Post to reduce coactivity and traffic inside the site.
Click & Collect
- Easily and efficiently make orders available to your partners, employees or customers for collection 24/7.
- By placing your Blic as close as possible to the consignee, you can efficiently manage the dispatch of your intralogistics flows.
- Need temporary storage? BLIC secures your equipment like a locker
Shipping
- Simplify after-sales returns to our partners and your major suppliers
- To your partners or internal departments (samples for laboratory analysis, returns, etc.)
- Return and traceability of returnable packaging with our partners and your suppliers committed to the circular economy
Contact us
Fill in the form to contact our team